Development of a digital strategy
The company Biosystems Switzerland AG
Founded in 1994, Biosystems Switzerland AG specialises in the sale, service and consultancy of laboratory equipment and consumables in the field of pathology (histology, immunopathology and cytology).
The project: digitisation strategy
As part of a holistic approach, Biosystems identified open questions in the area of digitisation. For example, there was a lack of clarity about how to improve customer service, optimise internal processes and meet requirements such as data security. In order to gain an overview and define a clear approach, a digitalisation concept was developed together with Banian.
As part of a holistic approach, Biosystems identified open questions in the area of digitisation. For example, there was a lack of clarity about how to improve customer service, optimise internal processes and meet requirements such as data security. In order to gain an overview and define a clear approach, a digitalisation concept was developed together with Banian.
The challenges: Involve all business units | Improve service
For Biosystems, it was clear that a holistic approach was needed and that the benefits for customers had to be clear. Banian's task was to work with Biosystems to develop a clear, holistic approach that would clearly demonstrate the benefits and process improvements.
For Biosystems, it was clear that a holistic approach was needed and that the benefits for customers had to be clear. Banian's task was to work with Biosystems to develop a clear, holistic approach that would clearly demonstrate the benefits and process improvements.
The solution: Holistic concept | balanced portfolio
As a first step, interviews and workshops were held with all business units to analyse the current situation and identify all problems. These problems were categorised according to various criteria and ranked in terms of relevance. At the same time, a digitisation strategy was developed with the management, providing guidelines in various areas such as architecture, procurement, governance, etc. for the subsequent development of solution options.
As a first step, interviews and workshops were held with all business units to analyse the current situation and identify all problems. These problems were categorised according to various criteria and ranked in terms of relevance. At the same time, a digitisation strategy was developed with the management, providing guidelines in various areas such as architecture, procurement, governance, etc. for the subsequent development of solution options.
Solution options were developed iteratively through several phases. These options were evaluated, prioritised and controversially discussed in workshops. The results were captured in the dimensions 'effort' and 'impact'. This gives the portfolio a balanced structure: it delivers short-term results and at the same time enables long-term initiatives to be launched.
Objectives achieved: Concrete implementation steps | Individual action packages | Allocation of resources
- Identification of 78 issues, categorisation and ranking of relevance
- 55 solution options designed, evaluated and prioritised
- 18 high priority solution options, addressing all 26 "high risk" issues
- Detailed description of 18 solution options with requirements for internal and external resources, potential investments and concrete implementation steps
- Definition of individual action packages
- Roadmap with corresponding resource allocation
- Roadmap with resource allocation
Kunde
Branche
- Healthcare
Technologien
Bereich
- Digitale Strategie
- Unternehmensarchitektur
- Prozessmanagement
“
The digitalisation concept has helped us to understand the initial situation even better so that we can make better decisions for the digital future of the company. The concretely developed solution options can be directly put into practice and thus results can already be produced in the short term.
Eliane Aebi
Project manager, person responsible for IT & HRDokumentation
Dokumentation der IST-Situation mit modellierten Prozessen nach BPMN 2.0 und Archimate® 3.1
Digitale Strategie
IT-Strategie mit Vision, Mission, Prinzipien und Zielen
Umsetzungsplanung
18 konkret ausgearbeitete Potentialfelder mit Vorgehensbeschreibung und Einplanung in Roadmap
